INCIDENTS

Dec 18th, 2025

We would like to inform you about scheduled network maintenance, which will take place on:

๐Ÿ—“ Date: December 18, 2025
๐Ÿ• Time: Starting at 01:00 (GMT +3)
๐Ÿ•’ Estimated duration: 15 minutes

Locations affected: EU-LT-1

During this time, short service interruptions (up to 5 minutes) may occur. These may affect the availability of the networking ranges: 185.140.231.0/24.

We apologize for any inconvenience this may cause and appreciate your understanding.
Medium Impact Resolved
Timeline
1:00 AM
Start of Maintenance
1:30 AM
Finish of Maintenance
Duration: 1:00 am - 1:30 am (30 minutes)

Dec 5th, 2025

We would like to inform you that the current service disruptions are caused by issues in Cloudflareโ€™s infrastructure.
Due to this external provider outage, some systems may have been temporarily unavailable or difficult to use.
This incident is related to Cloudflareโ€™s outage, and if you are not using Cloudflare, you should not be affected.
Cloudflare is investigating the problem.
High Impact Resolved
Timeline
9:06 AM
Cloudflare issues
Duration: 11:00 am - 11:30 am (30 minutes)

Dec 11th, 2025

We would like to inform you about scheduled network maintenance, which will take place on:
๐Ÿ—“ Date: December 11, 2025
๐Ÿ• Time: Starting at 01:00 (GMT +3)
๐Ÿ•’ Estimated duration: 20 minutes
Locations affected: EU-LT-1
During this time, short service interruptions (up to 5 minutes) may occur. These may affect the availability of the networking ranges: 185.140.230.0/24.
We apologize for any inconvenience this may cause and appreciate your understanding.
Medium Impact Resolved
Timeline
11:00 PM
Start of Maintenance
11:30 PM
Finish of Maintenance
Duration: 1:00 am - 1:30 am (30 minutes)

Sep 8th, 2025

Due to infrastructure issues at BALT-IX, a major connectivity provider in the Baltics, part of the traffic could not be properly routed, causing temporary service access disruptions for some clients. To prevent recurrence, new routing policies have been implemented. Our data centers operated normally throughout.
Medium Impact Resolved
Timeline
Duration: 8:15 am - 10:35 am (2 hours)

Aug 28th, 2025

We would like to inform you about scheduled network maintenance, which will take place on:
๐Ÿ—“ Date: August 28, 2025
๐Ÿ• Time: Starting at 00:00 (GMT +3)
๐Ÿ•’ Estimated duration: 30 minutes
Locations affected: EU-LT-1
During this time, short service interruptions (up to 5 minutes) may occur. These may affect the availability of the networking ranges: 185.140.230.0/24 and 185.140.231.0/24.
We apologize for any inconvenience this may cause and appreciate your understanding.
Medium Impact Resolved
Timeline
9:27 PM
Start of Maintenance
9:15 PM
Networking changes on 185.140.230.0/24
9:15 PM
Networking changes on 185.140.231.0/24
9:30 PM
Finalize Maintenance
Duration: 12:00 am - 12:30 am (30 minutes)

Feb 14th, 2025

SSL Certificate Delay (Global) - Delay in background sync process. Resolution: System processes were restarted and optimized. Status: Resolved.
Low Impact Resolved
Timeline
11:01 AM
Propagation delay noticed
11:30 AM
Sync process examined
11:45 AM
System restarted
12:06 PM
Issue resolved
Duration: 1:01 pm - 2:06 pm (an hour)

Mar 22nd, 2025

Control Panel Error (DE Region) - Temporary configuration issue in a backend service. Resolution: Configuration rolled back. Status: Resolved.
Low Impact Resolved
Timeline
3:10 PM
Error reports received
3:20 PM
Issue identified
3:30 PM
Configuration rollback
3:38 PM
Functionality restored
Duration: 5:10 pm - 5:38 pm (28 minutes)

Apr 8th, 2025

VM Accessibility Incident in DE Region - Unexpected reboot cycle in part of the compute cluster. Resolution: Nodes were restored and workloads rebalanced. Status: Resolved.
Low Impact Resolved
Timeline
2:17 AM
Incident detected
2:45 AM
Reboot cycle diagnosed
3:30 AM
Nodes restored
4:10 AM
Workloads rebalanced
Duration: 5:17 am - 7:10 am (2 hours)

Apr 29th, 2025

Traffic Mitigation Event (LT Region) - Elevated incoming traffic volumes. Resolution: Traffic filtered through mitigation infrastructure. Status: Mitigated.
Low Impact Resolved
Timeline
10:46 AM
Traffic spike detected
11:00 AM
Mitigation activated
11:30 AM
Traffic normalized
Duration: 1:46 pm - 2:30 pm (44 minutes)

May 16th, 2025

Planned Maintenance: Network Upgrades - Routine upgrade of core network components. Resolution: Completed as planned. Status: Completed.
Low Impact Resolved
Timeline
5:00 AM
Maintenance window started
5:30 AM
Switch transition 1
6:00 AM
Switch transition 2
7:00 AM
Maintenance completed
Duration: 8:00 am - 10:00 am (2 hours)

Jun 3rd, 2025

Partial DNS Degradation (Global) - Internal DNS cache issue. Resolution: Service was restarted with updated cache logic. Status: Resolved.
Low Impact Resolved
Timeline
10:18 PM
DNS errors begin
10:30 PM
Cache issue diagnosed
10:40 PM
DNS service restarted
10:49 PM
Issue resolved
Duration: 1:18 am - 1:49 am (31 minutes)

Jun 27th, 2025

Storage Latency in DE Region - Temporary storage node imbalance. Resolution: Load was redistributed across healthy nodes. Status: Resolved.
Low Impact Resolved
Timeline
8:35 AM
Latency detected
8:45 AM
Investigation started
9:10 AM
Node rebalancing started
9:47 AM
Issue resolved
Duration: 11:35 am - 12:47 pm (an hour)

Jul 11th, 2025

Network Latency in LT Region - External routing instability. Resolution: Traffic rerouted through alternative paths. Status: Resolved.
Low Impact Resolved
Timeline
1:22 PM
Issue detected
1:30 PM
Mitigation efforts started
2:00 PM
Traffic rerouted
2:09 PM
Issue resolved
Duration: 4:22 pm - 5:09 pm (an hour)