INCIDENTS
May 14th, 2026
Please be informed that on May 14, 2026, from 07:00 to 17:00, electrical infrastructure modernization works will be carried out at the data center hosting part of our infrastructure, including the services you use.
During the maintenance window, the data center equipment will be powered from a single power feed only (A line). The data center operator has informed us that the scheduled works should not affect service availability; however, due to the reduced redundancy level, there is an increased risk of unplanned disruptions.
No additional action is required on your side — the infrastructure is being monitored, and responsible engineers will closely follow the situation throughout the maintenance period.
We apologize for any inconvenience and thank you for your understanding.
Medium Impact
Resolved
Timeline
07:00
Maintenance Start
17:00
Maintenance End
Duration: 07:00 - 17:00
(10 hours)
Apr 3rd, 2026
Between 15:29 and 15:33, we detected a disruption in the DC WAN network (packet loss). We have informed the data center about the issue and are currently investigating the root cause. At the moment, the network is accessible.
High Impact
Resolved
Timeline
15:30
Network disruption
15:45
Resolved
Duration: 15:30 - 15:45
(15 minutes)
Dec 18th, 2025
We would like to inform you about scheduled network maintenance, which will take place on:
🗓 Date: December 18, 2025
🕐 Time: Starting at 01:00 (GMT +3)
🕒 Estimated duration: 15 minutes
Locations affected: EU-LT-1
During this time, short service interruptions (up to 5 minutes) may occur. These may affect the availability of the networking ranges: 185.140.231.0/24.
We apologize for any inconvenience this may cause and appreciate your understanding.
Medium Impact
Resolved
Timeline
03:00
Start of Maintenance
03:30
Finish of Maintenance
Duration: 01:00 - 01:30
(30 minutes)
Dec 5th, 2025
We would like to inform you that the current service disruptions are caused by issues in Cloudflare’s infrastructure.
Due to this external provider outage, some systems may have been temporarily unavailable or difficult to use.
This incident is related to Cloudflare’s outage, and if you are not using Cloudflare, you should not be affected.
Cloudflare is investigating the problem.
High Impact
Resolved
Timeline
11:06
Cloudflare issues
Duration: 11:00 - 11:30
(30 minutes)
Dec 11th, 2025
We would like to inform you about scheduled network maintenance, which will take place on:
🗓 Date: December 11, 2025
🕐 Time: Starting at 01:00 (GMT +3)
🕒 Estimated duration: 20 minutes
Locations affected: EU-LT-1
During this time, short service interruptions (up to 5 minutes) may occur. These may affect the availability of the networking ranges: 185.140.230.0/24.
We apologize for any inconvenience this may cause and appreciate your understanding.
Medium Impact
Resolved
Timeline
01:00
Start of Maintenance
01:30
Finish of Maintenance
Duration: 01:00 - 01:30
(30 minutes)
Sep 8th, 2025
Due to infrastructure issues at BALT-IX, a major connectivity provider in the Baltics, part of the traffic could not be properly routed, causing temporary service access disruptions for some clients. To prevent recurrence, new routing policies have been implemented. Our data centers operated normally throughout.
Medium Impact
Resolved
Timeline
Duration: 08:15 - 10:35
(2 hours)
Aug 28th, 2025
We would like to inform you about scheduled network maintenance, which will take place on:
🗓 Date: August 28, 2025
🕐 Time: Starting at 00:00 (GMT +3)
🕒 Estimated duration: 30 minutes
Locations affected: EU-LT-1
During this time, short service interruptions (up to 5 minutes) may occur. These may affect the availability of the networking ranges: 185.140.230.0/24 and 185.140.231.0/24.
We apologize for any inconvenience this may cause and appreciate your understanding.
Medium Impact
Resolved
Timeline
00:27
Start of Maintenance
00:15
Networking changes on 185.140.230.0/24
00:15
Networking changes on 185.140.231.0/24
00:30
Finalize Maintenance
Duration: 00:00 - 00:30
(30 minutes)
Feb 14th, 2025
SSL Certificate Delay (Global) - Delay in background sync process. Resolution: System processes were restarted and optimized. Status: Resolved.
Low Impact
Resolved
Timeline
13:01
Propagation delay noticed
13:30
Sync process examined
13:45
System restarted
14:06
Issue resolved
Duration: 13:01 - 14:06
(an hour)
Mar 22nd, 2025
Control Panel Error (DE Region) - Temporary configuration issue in a backend service. Resolution: Configuration rolled back. Status: Resolved.
Low Impact
Resolved
Timeline
17:10
Error reports received
17:20
Issue identified
17:30
Configuration rollback
17:38
Functionality restored
Duration: 17:10 - 17:38
(28 minutes)
Apr 8th, 2025
VM Accessibility Incident in DE Region - Unexpected reboot cycle in part of the compute cluster. Resolution: Nodes were restored and workloads rebalanced. Status: Resolved.
Low Impact
Resolved
Timeline
05:17
Incident detected
05:45
Reboot cycle diagnosed
06:30
Nodes restored
07:10
Workloads rebalanced
Duration: 05:17 - 07:10
(2 hours)
Apr 29th, 2025
Traffic Mitigation Event (LT Region) - Elevated incoming traffic volumes. Resolution: Traffic filtered through mitigation infrastructure. Status: Mitigated.
Low Impact
Resolved
Timeline
13:46
Traffic spike detected
14:00
Mitigation activated
14:30
Traffic normalized
Duration: 13:46 - 14:30
(44 minutes)
May 16th, 2025
Planned Maintenance: Network Upgrades - Routine upgrade of core network components. Resolution: Completed as planned. Status: Completed.
Low Impact
Resolved
Timeline
08:00
Maintenance window started
08:30
Switch transition 1
09:00
Switch transition 2
10:00
Maintenance completed
Duration: 08:00 - 10:00
(2 hours)
Jun 3rd, 2025
Partial DNS Degradation (Global) - Internal DNS cache issue. Resolution: Service was restarted with updated cache logic. Status: Resolved.
Low Impact
Resolved
Timeline
01:18
DNS errors begin
01:30
Cache issue diagnosed
01:40
DNS service restarted
01:49
Issue resolved
Duration: 01:18 - 01:49
(31 minutes)
Jun 27th, 2025
Storage Latency in DE Region - Temporary storage node imbalance. Resolution: Load was redistributed across healthy nodes. Status: Resolved.
Low Impact
Resolved
Timeline
11:35
Latency detected
11:45
Investigation started
12:10
Node rebalancing started
12:47
Issue resolved
Duration: 11:35 - 12:47
(an hour)
Jul 11th, 2025
Network Latency in LT Region - External routing instability. Resolution: Traffic rerouted through alternative paths. Status: Resolved.
Low Impact
Resolved
Timeline
16:22
Issue detected
16:30
Mitigation efforts started
17:00
Traffic rerouted
17:09
Issue resolved
Duration: 16:22 - 17:09
(an hour)